FAQ

25 Frequently Asked Questions and Answers.

  1. Convenient Height toilet Model S specification drawings

  2. Is a Convenient Height toilet ranked #1 as the tallest residential toilet in the US?

    Yes. A Convenient Height toilet Model S features a super tall 20 inch elongated toilet bowl. It is ranked #1 tallest consumer market toilet available in the Unites States. Our designers and engineers have pioneered a 20 inch toilet bowl concept.

  3. What is the actual height of a Convenient Height toilet without and with a toilet seat?

    Without a toilet seat: Convenient Height toilet bowl measurement is 20 inches (50 centimeters) when measured from the floor to the top of the toilet bowl rim

    With a toilet seat: most of the standard toilet seats are 1 to 1.5 inch high (not including the seat cover) and a Convenient Height toilet Model S with a toilet seat measures 20-21 inches from the floor to the top of any regular style elongated toilet seat.

  4. Does your 20 inch height toilet flush well?

    Yes. Actually, it flushes better than most siphonic toilets – and here is why. Our super tall bowl elevation adds some more power to the siphonic flush, based on height and gravity physics; all contents rush downward drain moving incoming water at a naturally increasing flow speed. Convenient Height 20″ toilets have the advantage of added steeper elevation which is naturally good for a stronger siphonic action. Right after the trap way bend, the route is downward all the way into the drain, with literally no resistance at all. The Convenient Height Co. production plant tested Model S toilet with 3 ping pong tennis balls and additional hard items in the bowl at the same time and it flushed well; additionally, it passed the 800g/1.7lbs. hard artificial waste flush testing.

  5. I want to install a Bidet on the Model S bowl and need toilet seat mounting hole dimensions

     

    Bidet cleansing seat mounting bowl measurements

    “I am happy to say we really enjoy the other two toilets already installed. The extra height is really nice! We have also installed Bio-Bidet on each toilet as well. I’ve attached a pic as well.”

    Keith

    Actual bidet installation (customer image)
  6. Can I pick up my Model S toilet?

    Yes, the Model S pick up will first be available at our fulfilling location in Holliston, Massachusetts. We are working to add more distribution centers and pick up locations throughout the U.S. Please contact us if you’d like to learn more about the pick up option.


    Boston City Clerk business registration certificate for Convenient Height Company
  7. How much does the 20 inch high toilet cost?
    Buy now
    Your Price: $599 (& FREE Shipping)
    List Price: $849.00 you save:$250.00
    In stock. UPS will deliver within 3—5 business days
    you can buy on amazon
  8. What is a Toilet Rough-In?

    Measure from the wall behind the toilet to the center of one of the floor bolts (the bolts that hold the toilet down). Compare this measurement to the Convenient Height rough-in of 12 inches. If the rough-in at your toilet is equal or longer than 12 inches then our toilet will fit onto your current toilet drain easily. Your rough in can be 13″, 14″ or more (unusual) and as long as it is equal or above 12″ our toilet will fit.

    How to measure toilet rough-in: measure from the wall and not the baseboard.
  9. Where are the toilets manufactured?

    The Model S 20″ height bowl toilets are produced by a large manufacturing plant in China. The factory has been operating for a decade and is known to provide high quality products. While the Convenient Height uses this large plant, our production line is occupying a small portion of this facility to make the Model S toilets. And since the sizes of 20″ bowl are the first, there is a lot of hand made work involved and this adds a lot more time to the process. As soon as we involve more automation to this new production line, our capacity and speed will grow.

  10. What is an ADA compliant toilet?

    It is a toilet that meets Americans with Disabilities Act (ADA) guidelines and ANSI A117.1 requirements. Meeting ADA is not a requirement for private residences. Residential new building and remodels can incorporate the ideas in the ADA Standards as guidelines to improve overall functionality. Individual products must be installed according to ADA Standards to maintain compliance. The Convenient Height toilet exceeds ADA toilet height requirements.

  11. Are Convenient Height toilets easy to install?

    Convenient Height toilet installation is same as for any standard floor-bolted toilet. We always recommend using a licensed plumbing contractor for the installation.

  12. What are the Model S toilet tank replacement parts?

  13. Where to buy Convenient Height Model S toilet replacement parts?

  14. What is an ADA compliant toilet?

    It is a toilet that meets Americans with Disabilities Act (ADA) guidelines and ANSI A117.1 requirements. Meeting ADA is not a requirement for private residences. Residential new building and remodels can incorporate the ideas in the ADA Standards as guidelines to improve overall functionality. Individual products must be installed according to ADA Standards to maintain compliance. The Convenient Height toilet exceeds ADA toilet height requirements.

  15. Will Convenient Height toilet meet 1.28 gallons per flush?

    Yes. This decision was made on Earth Day, April 22, 2017, and it was the right thing to do.

  16. What the materials the toilets are made of?

    High density clay which is transformed into higher grade vitreous china/porcelain.

  17. What are two piece toilets?

    Toilets are generally offered in two configurations, one piece and two piece designs. Our Convenient Height toilet is a two-piece toilet that has a separate toilet tank and a toilet bowl secured to each other. Two piece toilets (also known as “close coupled toilets”) are the most common type of toilet available. A Convenient Height two-piece toilet with a bolted installation system provides a sturdy, level connection between the toilet water tank and toilet bowl. Two piece toilet designs are the most popular in the world for residential and commercial installations.

  18. Is the toilet bowl elongated?

    Yes. The design of our toilet bowl features an elongated-shape toilet bowl for added room and comfort for seating. It is a standard measurement compatible with all elongated toilet seats.

  19. Does the Convenient Height toilet come together with a toilet seat?

    Yes. The toilet seat is included. And any elongated toilet seat purchased separately will also match. Elongated toilet seats are available in a wide range of styles and colors.

  20. Will a wax ring come with my toilet?

    No, the wax ring is not included and must be purchased separately. A toilet wax ring is a simple part costing about $5.

  21. Is Convenient Height toilet a high quality product?

    Yes. We apply strict internal testing and quality control requirements for all of our toilets to ensure you receive the best performing product.

  22. What is Convenient Height toilet flushing type?

    Convenient Height toilet has a dual flush option designed to save water by using a minimal amount of water required to clean a 20 inch toilet bowl. The flushing mechanism replacement parts are easily accessible and cost around $25.

  23. How much do the 20 inch Convenient Heigh toilets weigh?

    Our 20 inch extra tall Convenient Height toilet weighs under 100 lbs. without safe packaging. Shipping and packing materials add about 10 lbs. to the total weight of the freight.

  24. Full product description
    • Color: pearl white
    • Toilet bowl height: 20 inches
    • Bowl height with toilet seat: 21 inches
    • Rough-in: 12 inches
    • Slow-close toilet seat included
    • Elongated bowl shape. Two-piece toilet
    • Compact size tank delivers a powerful flush
    • Tank lid features Convenient Height trademark
    • Dual flush: lever up light flush, down full flush
    • Water economy: 1.28 gal/full flush, 0.9 gal/light flush
    • Compatible with most elongated bidet cleansing seats
    • Fully glazed 2 inch trap-way/passageway
    • Standard installation. Install time: 45 minutes

    Included parts

    • Polished chrome dual direction flush lever
    • Slow-close toilet seat. White.
    • Dual flush complete system with flush valve and fill valve
    • Tank-to-bowl connectors
    • Floor mounting bolts

    Warranty: Our products are guaranteed against defects in material and workmanship for a period of: 3 year limited warranty on chinaware; 2 year warranty on mechanical parts inside water tank. Warranty applies to residential plastic toilet seat closing mechanism. Warranty does not apply to physical damage or regular wear-and tear of products.

    Shipping: UPS Ground. Detailed tracking information provided to buyer once tracking labels created. To maximize safety in transit each toilet ships in 2 boxes: one box for tank, one box for bowl. While both boxes travel together, they are separated in transit to minimize individual box weight and cut damage risk. Buyer receives two UPS tracking numbers for each toilet with daily progress updates. Total parcel weight 120 lbs.

    100% safe delivery guarantee. Complete shipment coverage. State of the art packaging: double box, double foam protected. In case of unlikely event of bowl or tank arriving damaged in transit each buyer is 100% protected by our partner UPS Capital Insurance, and we will replace any damaged part at zero cost for product and shipping.

    Pick up option available: Buy online and pick up at our Holliston, Ma office. Save on shipping.

  25. Does Convenient Height 20 inch height toilet flush well?

    Yes. Actually, it flushes better than most siphonic toilets – and here is why. Our super tall bowl elevation adds some more power to the siphonic flush, based on height and gravity physics; all contents rush downward drain moving incoming water at a naturally increasing flow speed. Convenient Height 20″ bowl has the advantage of added steeper elevation which is naturally good for a stronger siphonic action. Right after the trapway bend, the route is downward all the way into the drain, with literally no resistance at all. The Convenient Height Co. production plant tested Model S toilet with 3 ping pong tennis balls and additional hard items in the bowl at the same time and it flushed well; additionally, it passed 1.7lbs. hard artificial waste flush testing.

Buy now
Your Price: $599 (& FREE Shipping)
List Price: $849.00 you save:$250.00
In stock. UPS will deliver within 3—5 business days
you can buy on amazon