FAQ

Frequently Asked Questions (FAQ) | Questions and Answers (Q&A)

meet model S

technical-data-convenient-height-toilet copy

Is a Convenient Height toilet ranked #1 as the tallest toilet?

Yes. A Convenient Height toilet has a super tall 20 inch elongated toilet bowl and is ranked #1 as the tallest consumer market toilet available in the U.S. and the rest of the world. The designers and makers of the Convenient Height toilets are pioneering a 20 inch toilet bowl concept.

What is the actual height of a Convenient Height toilet without and with a toilet seat?

Without a toilet seat: Convenient Height toilet bowl measurement is 20 inches (50 centimeters) when measured from the floor to the top of the toilet bowl rim

With a toilet seat: most of the standard toilet seats are 1 to 1.5 inch high (not including the seat cover) and a Convenient Height toilet Model S with a toilet seat measures 20-21 inches from the floor to the top of any regular style elongated toilet seat.

Does your 20 inch height toilet flush well?

Yes. Actually, it flushes better than most siphonic toilets – and here is why. Our super tall bowl elevation adds some more power to the siphonic flush, based on height and gravity physics; all contents rush downward drain moving incoming water at naturally an increasing speed. Convenient Height 20″ toilets have the advantage of added steeper elevation which is naturally very good for a stronger siphonic action. Right after the trap way bend, the route is downward all the way into the drain, with literally no resistance at all. The Convenient Height Co. production plant tested Model S toilet with 3 ping pong tennis balls and additional hard items in the bowl at the same time and it flushed very well; additionally, it passed the 800g/1.7lbs. hard artificial waste flush testing.

Where are the toilets manufactured?

The toilets are produced by a large manufacturing plant in Shenzhen, China. The same factory has been operating for about a decade and provides production services to large retailers, including COSTCO.

Are Convenient Height toilets easy to install?

Convenient Height toilet installation is same as for any standard floor-bolted toilet and we recommend using a licensed plumbing contractor for the installation.

What are the Model S toilet tank replacement parts?

fluidmaster duo flush

Where to buy Convenient Height Model S toilet replacement parts?

where to buy toilet parts

Will Convenient Height toilet be UPC compliant?

Yes.UPC-logo

 

Will Convenient Height toilet meet 1.28 gallons per flush?

Yes. This decision was made on Earth Day, April 22, 2017 and it was the right thing to do.

On Earth Day April 22, 2017, to ask less of the planet, we asked more of ourselves. Earth’s water resources won’t last forever and toilet flush technology must be improved. Here at Convenient Height we are challenging ourselves to ensure world’s very first mass production super tall 20 inch height toilet is improved even before it comes off the manufacturing line. Thank you for your patience and support while we are bringing Convenient Height to the WaterSense 1.28 gpf toilet standards.

On Earth Day April 22, 2017, to ask less of the planet, we asked more of ourselves. Earth’s water resources won’t last forever and toilet flush technology must be improved. Here at Convenient Height we are challenging ourselves to ensure world’s very first mass production super tall 20 inch height toilet is improved even before it comes off the manufacturing line. Thank you for your patience and support while we are bringing Convenient Height to the WaterSense 1.28 gpf toilet standards.

 

What the materials the toilets are made of?
High density clay which is transformed into higher grade vitreous china/porcelain.

 

What are two piece toilets?

Toilets are generally offered in two configurations, one piece and two piece designs. Our Convenient Height toilet is a two piece toilet that has a separate toile
t tank and a toilet bowl secured to each other. Two piece toilets (also known as “close coupled toilets”) are the most common type of toilet available. A Convenient Height two-piece toilet with a bolted installation system provides a sturdy, level connection between the toilet water tank and toilet bowl. Two piece toilet designs are the most popular in the world for residential and commercial installations. Convenient Height Co. offers an attractive, high performance two piece toilet design for homes and offices with contemporary or traditional décor.

Is the toilet bowl elongated?

Yes. The design of our toilet bowl features an elongated shape toilet bowl for added room and comfort for seating. It is a standard measurement compatible with all elongated toilet seats, sold separately.

Does the Convenient Height toilet come together with a toilet seat?

Yes. The toilet seat is included. And any elongated toilet seat purchased separately will match. Elongated toilet seats are available in a wide range of shapes, styles, and color and with advance comfort and cleansing options.

Will a wax ring come with my toilet?

No, the wax ring is not included and must be purchased separately.

Is Convenient Height toilet a high quality product?

Yes. We apply strict internal testing and quality control requirements for all of our toilets to ensure you receive the best performing product.

What is Convenient Height toilet flushing type?

Convenient Height toilet has a dual flush option designed to save water by using a minimal amount of water required to clean a 20 inch toilet bowl. The replacement parts are easily accessible and cost $25-$30.

How much do the 20 inch Convenient Heigh toilets weigh?

Our 20 inch extra tall Convenient Height toilet weighs around 100 lbs. without safe packaging. Shipping and packing materials add about 20-30 lbs. to the total weight of freight because of extra packing supplies used to ensure safe delivery of this vitreous china (also called heavy duty porcelain) product to your address.

Does Convenient Height Co. plan to make toilets that are even taller than 20 inches?

Yes. We are working to produce a toilet that will have a bowl taller than 20 inches. Please stay tuned and visit our website often – all updates will be posted here first.

9 thoughts on “FAQ

  1. Janet P says:

    Very interested in purchasing a 20″ toilet😀😀 Are they in stock? Or when will they be available? Can I pick up in Boston area or does it have to ship to me?

    Like

    • Convenient says:

      Dear Janet!

      Thank you very much for your order of our Convenient Height 20 inch Model S toilet!
      It was so great to talk to you on the phone and just wanted to respond to your note in the comment section, in case there will be somebody else with a similar question. As we discussed on the phone, we are still determining if Convenient Height Model S toilet pick-ups will work out at the warehouse location and if they will, we will simply refund your shipping charge. If you decide to come, I will be sincerely looking forward to meeting you here!..

      Thanks so much for your order once again!

      Warm Regards,

      Eddie

      ADA Toilet Height exceeded – Convenient Height mission accomplished

      Like

    • Convenient says:

      Hi Zoe!

      Yes! Absolutely!.
      We are posting our warranty details on the website.

      Thanks so much!

      Eddie

      Like

  2. Convenient says:

    Product description
    Model S toilet is designed to impress the tallest of us
    Built to help with knee and back mobility
    Made to assist with accessibility where every inch counts
    Exceeds ADA height requirements
    Rated #1 tallest in the U.S.
    Measurements and technical information
    Extra-tall 20″ bowl toilet bowl when measured from floor to top of rim
    Measured 21″ with a regular toilet seat
    Rough-in: 12″ (standard)
    Lean water tank design
    Tank height: 16″
    Eco-friendly dual flush lever handle
    Two piece toilet with sturdy bowl and tank connection
    Compatible with all elongated toilet seats
    Installation as for any toilet – professional plumber recommended
    Produced using heavy duty AAA grade materials
    Strict internal testing and quality control requirements for all of our toilets ensure the best performing product
    Shipping
    Convenient Height product ships in 8 weeks after placing the order. Shipping price is calculated by UPS carrier for safe delivery to your destination of the heavy, large and fragile item. Total freight weight 100 lbs.

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    • Convenient says:

      Hi Bob,
      We are only offering elongated shaped toilet bowls at the moment. Round shape toilets are planned for the future models, however.

      Thank you for your interest in Convenient Height.

      Warmly,

      Eddie

      Like

    • Convenient says:

      Hello Joel!

      Thank you for your interest in Convenient Height and for your question – we will update our FAQ section.

      To answer, we actually just started manufacturing elongated shaped toilets with ADA exceeding bowl height of 20 inches (ADA max is 19″ where the 19 inches also has to include the toilet seat). The round bowl Convenient Height toilet is also in works and will be produced. The design of our toilet bowl features an elongated shape for added room and comfort for seating, however we are receiving inquiries (such as yours Joel) about round bowls. The plan is to start offering round bowl 20″ toilets this year.

      Please let us know if you have any additional questions – very happy to answer them here. Thank you Joel.

      Warm Regards – Eddie at Convenient Height Co.

      Like

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